0007game Privacy Policy – How We Protect Your Data

1. Who We Are and Data Processing Responsibility

The 0007game is the operator and data controller for personal data collected through the platform available at 0007game.net. For the purposes of this Privacy Policy, "controller" refers to the entity that decides how and why personal data is processed — a role that 0007game fully assumes with respect to the data of its Brazilian users.

This Policy applies to all registered users and anyone who interacts with the platform, including visitors who have not yet created an account. By using any service provided by 0007game — whether that's playing slots, betting on the Brasileirão, joining a live poker table, or simply browsing the platform — you agree to the practices described in this document.

For privacy-related questions or requests, the official channel is the email suporte@0007game.net, with the subject line "Privacy – [your request]".

2. Data We Collect

2.1 Data provided directly by you

When you create an account, make transactions, or contact support at 0007game, we collect:

• Identification data: full name, CPF, date of birth, gender (optional);
• Contact details: email address, mobile number, full residential address;
• Financial data: Pix key, partial credit/debit card details (masked number), financial institution (Nubank, Itaú, Bradesco, Banco do Brasil, etc.);
• Verification documents (KYC): copy of national ID, driver's license, or passport; proof of address;
• Communication data: chat and email support conversation history.

2.2 Automatically collected data

While you use the platform, we automatically collect:

• Access data: IP address, browser type and version, operating system, device (mobile, tablet, desktop);
• Browsing data: pages visited, session duration, clicks, traffic source (organic search, direct link, etc.);
• Gaming data: betting history, games accessed, amounts wagered, results, and gaming sessions;
• Transaction data: deposit and withdrawal history, payment methods used, dates and amounts in BRL;
• Cookies and identifiers: as described in Section 8 of this document.

3. How We Use Your Data

The 0007game uses the data collected for the following purposes:

• Account creation and management: identity verification, access authentication, user profile management;
• Transaction processing: deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago; withdrawals via Pix; financial reconciliation;
• Entertainment services delivery: operation of casino games, Sports Betting, poker, crash games, and all other products on the platform;
• Fraud and money laundering prevention: identity verification (KYC), monitoring of suspicious behavioral patterns, and AML compliance;
• Customer support: handling questions, complaints, and requests via chat or email;
• Marketing communications: sending promotions, bonuses, and updates by email or push notification — only to users who have opted in to receive this type of communication;
• Product improvement: usage behavior analysis to improve the platform experience, fix bugs, and develop new features;
• Compliance with legal obligations: compliance with court orders, regulatory requirements, or requests from competent Brazilian authorities.

4. Legal Basis for Data Processing

As required by the LGPD, all personal data processing carried out by 0007game relies on a specific legal basis:

• Contract performance (Art. 7, V of the LGPD): processing required to fulfill the contract entered into between you and the platform upon acceptance of the Terms and Conditions — this includes account management, processing deposits and withdrawals, and operating the games;
• Compliance with a legal obligation (Art. 7, II of the LGPD): identity verification (KYC), anti-money laundering (AML), and compliance with Brazilian tax and regulatory authorities;
• Legitimate interest (Art. 7, IX of the LGPD): fraud prevention, platform security, statistical usage analysis (anonymized data), and product and service improvement;
• Consent (Art. 7, I of the LGPD): sending marketing communications and promotions by email or push notification — you may revoke this consent at any time in the communication settings of your profile.

5. Data Sharing

The 0007game does not sell, rent, or share your personal data with third parties for commercial purposes. Sharing occurs only in the following specific and necessary situations:

• Payment processors: only the minimum financial data necessary is shared with Pix operators, card acquirers, and platforms such as PicPay and Mercado Pago, solely for the purpose of processing your transactions;
• Game providers: your username and account identifier may be transmitted to the specific game provider to manage the session — no CPF or banking details are transmitted;
• Infrastructure services: hosting and cloud computing providers that process data under confidentiality agreements and in compliance with the LGPD;
• Fraud prevention: specialized identity verification and anti-fraud service providers that receive only the minimum data necessary for their analysis;
• Competent authorities: when required by court order or upon request from the Ministério Público, Receita Federal, COAF, or any other Brazilian public authority with legal jurisdiction to make such a request.

All partners and vendors with access to personal data of users of 0007game are contractually required to handle this information in accordance with the LGPD and the platform's security standards.

6. Data Storage and Security

The personal data of users of 0007game are stored on servers with the following protections:

• In-transit encryption (SSL/TLS 256-bit) for all communications between your device and our servers;
• Encryption at rest for sensitive data such as identity documents and financial information;
• Role-based access control (RBAC), ensuring each team member can only access the data required for their specific role;
• Continuous access monitoring with automatic alerts for anomalous patterns;
• Regular backups with geographic redundancy to ensure data availability and integrity;
• Penetration testing and security audits conducted periodically by specialized firms.

Although 0007game adopts robust security measures, no system is 100% invulnerable. That's why we also encourage you to play your part in keeping your account secure: use strong passwords, don't share them, and enable two-factor authentication whenever available.

7. Data Retention

The 0007game retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations. The general criteria are:

• Active account data: retained for the entire duration of your account on the platform;
• Financial & transaction data: retained for a minimum of 5 years after account closure, in compliance with tax and anti-money laundering requirements;
• Identity documents (KYC): retained for a minimum of 5 years after account closure or as required by specific regulatory determinations;
• Communication records (support): retained for 2 years for dispute resolution purposes;
• Browsing data and non-essential cookies: retained for a maximum of 12 months.

Once the applicable retention period expires, data is securely deleted or anonymized, making it impossible to link to any specific user.

8. Cookies and Similar Technologies

The 0007game uses cookies and similar technologies (such as pixels and local browser storage) to enhance your experience on the platform. The types of cookies used are:

• Essential cookies: required for the platform's core functionality — session authentication, security, and language preferences. These cannot be disabled without affecting your ability to use the site;
• Functional cookies: remember your preferences such as layout, last game played, and display settings. They improve convenience without collecting third-party data;
• Analytical cookies: collect anonymized data on how users navigate the platform — most visited pages, session duration, traffic sources. We use this information to improve the product;
• Marketing cookies: used only with your explicit consent to personalize communications. You may withdraw this consent at any time through your browser or profile settings.

You can manage your cookie preferences in your browser settings. Disabling non-essential cookies does not affect access to the core features of 0007game.

9. Your Rights as a Data Subject

The LGPD (Law No. 13,709/2018) grants you, as the data subject, the following rights regarding your personal information processed by 0007game:

• Access: request confirmation that your data is being processed and obtain a copy of the information we hold about you;
• Rectification: request the update or correction of incomplete, inaccurate, or outdated data;
• Anonymization or deletion: request that unnecessary data or data processed in violation of the LGPD be anonymized, blocked, or deleted;
• Portability: request the transfer of your data to another service provider in a structured, machine-readable format;
• Information on sharing: know which public and private entities your data has been or may be shared with;
• Consent withdrawal: withdraw your consent for processing activities based on that legal basis — such as receiving marketing communications — at any time;
• Right to Object: object to processing carried out on the basis of legitimate interest when you believe your fundamental rights take precedence;
• Review of automated decisions: request a review of decisions made solely on the basis of automated processing that affect your interests.

To exercise any of these rights, please contact us by email at suporte@0007game.net with the subject line "LGPD Rights – [type of request]". The 0007game responds within 15 business days. For full deletion requests, account closure may be required, as some data is essential for the platform to function.

10. Data of Minors

The 0007game is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. Account registration requires CPF verification, date of birth, and — when requested — official documentation, all of which help identify and block registration attempts by minors.

11. International Data Transfers

To operate its services, 0007game may use cloud computing infrastructure and third-party services with servers located outside Brazil. When this occurs, the transfer of personal data abroad is carried out in compliance with Article 33 of the LGPD, subject to the following safeguards:

• Transfers only to countries with an adequate level of protection recognized by the ANPD, or;
• Specific contracts with standard data protection clauses that impose obligations equivalent to those of the LGPD on the recipient, or;
• When required to fulfill the contract with the user (such as processing international payments) — in which case you will be notified.

Data belonging to Brazilian users is processed primarily within national territory. International transfers occur only when technically necessary and always with the safeguards described above.

12. Changes to This Privacy Policy

The 0007game may update this Privacy Policy periodically to reflect changes in data processing practices, regulatory updates, or improvements to our services. When material changes are made, you will be notified by email or via a prominent notice on the platform at least 7 days before the changes take effect.

The most recent version of this Policy will always be available on this page, with the date of the last update shown at the top of the document. We recommend reviewing this document periodically to stay informed about how your data is protected.

13. Privacy Channel and Data Protection Officer (DPO)

The 0007game has appointed a Data Protection Officer (DPO), as required by Article 41 of the LGPD. The DPO serves as the official point of contact between the platform, data subjects, and the Autoridade Nacional de Proteção de Dados (ANPD).

To exercise your rights, ask questions about this Policy, or submit a complaint regarding the processing of your personal data by 0007game, use the following channels:

• Email: suporte@0007game.net (subject: "Privacy – [your request]")
• Live chat: available 24 hours a day on the platform, in Portuguese

If you are not satisfied with the response from 0007game, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for overseeing and enforcing the LGPD in Brazil.